Privacy policy

Effective Date: 09/12/2025
Organization Name: Citychurch Outreach Ministry
Contact: donnie@citykid.me

Citychurch values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us online, offline, or through our programs and services.

 

1. Information We Collect

We collect personal and non-personal information to support our mission and improve your donor experience.

  • Personal Information You Provide

    • Name, mailing address, email address, and phone number

    • Payment information (credit card, bank account details, etc.) when making donations

    • Communication preferences and correspondence with us

    • Volunteer applications or event registrations

  • Automatically Collected Information

    • IP addresses, browser type, device identifiers, and usage data when you visit our website

    • Cookies or similar technologies to improve site performance and personalize your experience

  • Third-Party Sources

    • Public records or trusted partners who help us identify potential supporters and manage donations

 

2. How We Use Your Information

We use your information only for purposes consistent with our nonprofit mission, including:

  • Processing and acknowledging donations

  • Communicating with you about our programs, events, and campaigns

  • Providing receipts, tax documentation, and donor recognition (unless anonymity is requested)

  • Improving our website, services, and donor engagement

  • Complying with legal obligations

 

3. How We Share Your Information

We will never sell, rent, or trade your personal information. We may share your data only in the following circumstances:

  • With Service Providers: Trusted vendors who process donations, provide technology services, or perform essential business functions under strict confidentiality agreements

  • With Legal Authorities: When required by law, regulation, or legal process

  • With Your Consent: When you explicitly authorize us to share your information

 

4. Data Security

We employ industry-standard administrative, technical, and physical safeguards to protect your information, including:

  • Encrypted payment processing (PCI DSS compliant)

  • Secure servers and firewalls

  • Access limited to authorized personnel only

While we strive to protect your data, no system can be guaranteed 100% secure. We encourage you to take precautions when sharing information online.

5. Your Choices and Rights

You have the right to:

  • Opt out of receiving marketing communications at any time

  • Request access, correction, or deletion of your personal information

  • Limit how your information is used for fundraising or data analysis

  • Request that your donations remain anonymous

To exercise these rights, please contact us at wecare@citykid.me.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Analyze website traffic

  • Customize user experience

  • Improve marketing effectiveness

You may adjust your browser settings to refuse cookies, but some features of our site may not function properly.

7. Children’s Privacy

We do not knowingly collect or solicit information from children under the age of 13. If we learn that we have inadvertently collected such data, we will delete it immediately.

8. International Donors

If you are located outside the United States, you consent to the transfer and processing of your information in the U.S., where privacy laws may differ from your jurisdiction.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top of this page indicates the latest revision. We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Citychurch Outreach Ministry
Email: wecare@citykid.me
Mailing Address: 205 South Polk Street, Amarillo, TX, 79101
Phone: 806-517-1122